Section 43 Business Disclosure
This disclosure is provided by Luddite Wines in accordance with Section 43 of the Electronic Communications and Transactions Act 25 of 2002.
1. Business Information
Full registered business name: Luddite Wines (Pty) Ltd
Trading name: Luddite Wines
Business structure: Private company
Company registration number: 2000/003393/07
Country of registration: Republic of South Africa
VAT registration number: 4820194381
2. Business Address and Contact Details
Physical address:
Van der Stel Pass
Bot River
7185
South Africa
Postal address: Same as the physical address above
Telephone: 028 001 0516
Email: info@luddite.co.za
Website: https://luddite.co.za/
3. Directors and Business Representatives
Luddite Wines is represented by:
Niels Verburg
Owner and Director
Penny Verburg
Owner and Director
4. Products Offered
Luddite Wines produces and sells wine.
Product descriptions, vintages, bottle sizes, quantities, prices and availability are displayed on the relevant product pages of the website.
All products are subject to availability.
5. Age Restriction
Alcohol may not be sold or supplied to anyone under the age of 18.
By purchasing wine through this website, the customer confirms that they are at least 18 years old and legally permitted to purchase alcohol.
Luddite Wines and its delivery providers reserve the right to request satisfactory proof of age before completing a sale or handing over an order.
6. Prices and VAT
All prices displayed on the website include VAT where VAT is applicable to South African sales, unless otherwise stated.
Any applicable delivery, packaging or handling charges will be communicated to the customer before the transaction is completed.
7. Offer and Price Validity
Products, prices and promotional offers remain valid for as long as they are displayed as active on the website, subject to product availability and successful payment.
An order is not regarded as complete until the online payment transaction has been successfully processed and the order has been accepted by Luddite Wines.
Luddite Wines reserves the right to correct genuine pricing, product-description or technical errors, subject to applicable consumer legislation.
8. Payment Methods
Luddite Wines accepts the following payment methods:
- Cash;
- Electronic funds transfer, commonly referred to as EFT; and
- Approved online payment methods displayed during checkout.
Online payments may be processed through an independent third-party payment service provider. The payment provider’s own terms, privacy policy and security measures may apply.
9. Delivery and Collection
Customers may select from the following fulfilment methods, where available:
- Home delivery within the Republic of South Africa; or
- Collection from Luddite Wines.
International customers should consult the Importers page to locate an importer or distributor in their country:
Orders placed through the Luddite Wines online store are delivered within South Africa unless otherwise agreed in writing.
10. Delivery Charges
Standard delivery within South Africa is charged as follows:
- R200 for the first two cases; and
- R100 for each additional case thereafter.
Magnum bottles supplied in individual wooden boxes are each classified as one case for delivery-cost purposes.
Delivery charges may be reviewed or amended from time to time. The applicable delivery cost will be displayed or communicated before the customer completes the transaction.
Additional charges may apply to remote or difficult-to-access delivery locations. Where applicable, these charges will be communicated to the customer before dispatch.
11. Returns and Refunds
Returns, damaged products, incorrect orders, cancellations and refunds are governed by the Luddite Wines Refunds and Returns Policy.
Refunds and Returns Policy: [Insert link once published]
Customers should review this policy before placing an order.
Unless otherwise required by law, customers are responsible for courier, collection and return-delivery costs associated with a return.
12. Website Terms and Conditions
The use of this website and all online purchases are governed by the Luddite Wines Website Terms and Conditions.
Website Terms and Conditions: [Insert link once published]
Customers will be given an opportunity to review their order information and correct errors before completing an online transaction.
13. Privacy and Personal Information
Luddite Wines processes personal information in accordance with its Privacy Policy and applicable South African data-protection legislation.
Privacy Policy: [Insert link once published]
The Privacy Policy explains how personal information is collected, used, stored, protected and shared.
14. Security of Electronic Transactions
Luddite Wines takes reasonable steps to protect information submitted through the website.
Online payments may be processed through a secure third-party payment gateway. Customers may be required to accept the payment provider’s terms and privacy practices when completing a transaction.
Although reasonable security measures are used, no internet transmission or electronic storage system can be guaranteed to be completely secure.
15. Regulatory Information and Certifications
Luddite Wines holds applicable South African Wine Industry Information and Systems, or SAWIS, certifications.
Further information about specific certifications may be made available upon reasonable request.
Luddite Wines is not subject to an additional industry code of conduct for the purposes of this disclosure.
16. Complaints
Customers may lodge a complaint by emailing:
The complaint should include:
- The customer’s full name and contact information;
- The relevant order or invoice number;
- A clear description of the complaint;
- Photographs or supporting documents, where applicable; and
- The resolution requested by the customer.
Luddite Wines will assess and respond to complaints within a reasonable period.
17. Transaction Records
Invoices and transaction records are retained for a period of 60 months, subject to applicable legal, accounting and tax requirements.
Customers may request access to a copy of an invoice or transaction record by emailing:
The request should include sufficient information to identify the transaction, such as:
- The customer’s full name;
- The order or invoice number;
- The approximate transaction date; and
- The email address used when placing the order.
Luddite Wines may require proof of identity before releasing transaction information.
Electronic copies of available records will generally be supplied by email. Any exceptional reproduction, retrieval or delivery costs will be communicated before the request is processed.
18. Governing Law
The use of this website and transactions concluded through it are governed by the laws of the Republic of South Africa.
Nothing in this disclosure is intended to exclude or restrict any rights available to customers under applicable South African law.
19. Contact Luddite Wines
Questions regarding this disclosure or an online transaction may be directed to:
Luddite Wines (Pty) Ltd
Van der Stel Pass
Bot River
7185
South Africa
Telephone: 028 001 0516
Email: info@luddite.co.za
Website: https://luddite.co.za/
Last updated: 4 August 2026